Effective Date: July 23, 2018

The Privacy Policy detailed below for Ahli FinTech (“Ahli FinTech”) is applied in respect of its commercial application (“Application”) and other products, services, online and offline platforms, applications and its website www.ahlifintech.com  (together “Services”). At all times, it is required to ensure the security and confidentiality of the Personal Data you provide to us. Therefore, please read this privacy policy (“Privacy Policy”) to learn about our practices towards the Privacy Policy and in which by using the website or application, this will be a consent of acceptance towards this Privacy Policy and the Terms of Use from you as a user including employees, service providers, entrepreneurs, parents and legal guardians of Minors (as defined below).

Ahli FinTech collects, uses and stores your Personal Data (as defined below) as a data controller in connection with all relevant products and Services that are offered by Ahli FinTech and its commercial Application or other platforms and website according to this Privacy Policy as updated from time to time.

All Ahli FinTech Services are governed by this Privacy Policy, its Terms of Use and the application subscription agreement entered with the customer. By using, collecting and/or accessing the Service, the user gives consent to the processing, use and disclosure of the user’s data.

If you choose to use our Services, then you agree on the collection and the use of information in relation to this Privacy Policy, otherwise, please do not install or use the Services. The Personal Data and information that Ahli FinTech collects is used for providing and improving the Service. Ahli FinTech will not use or share your information with another third party except as described and agreed upon in this Privacy Policy.


We may require you to provide Ahli FinTech with certain identifiable information related to you (“Personal Data”), including but not limited to (1) your name in full, contact number, mail and electronic mail addresses; (2) billing information (such as credit card number, cardholder name and expiration date; (3) registration for Service and consent; (4) accessing Service using a third party user name such as social networking sites; (5),IP address (in certain cases where your consent is obtained), device type, device ID; (6) purchasing a product of service through Ahli FinTech; (7) we also may periodically obtain information and other personal and/or non personal data about you from affiliated entities, business partners and other independent third-party sources that we use for our application and add it to the account information (if necessary) or when you sign up using your social media account, link your account to your social media account, or use certain other social media features related to us, provided that access will be subject to the  providers policies and limited for the use of Service; and (8) for requesting technical support and otherwise through use of Ahli FinTech or its Service where Personal Data is required for use or subscription. You agree on this Privacy Policy and you expressly approve acceptance of its terms and to the processing of your Personal Data according to this Privacy Policy. Any information that we obtain and/or request will be retained by us and used as described in this Privacy Policy in order to provide, and support our products and Services to you and better tailor the features and future potential features and opportunities.


Cookies are known as the small amount of data that are commonly used as anonymous unique identifiers including third-party cookies and similar technologies such as identifiers from, mobile devices (including Android Advertising ID and Advertising Identifier for iOS) or other third-party identifiers, together. These are sent to you after you log into Ahli FinTech via your account through iOS or Android or any other identifier, either through your phone, host computer or another device you use to log on to this application and are stored on your device’s internal memory. These cookies are used to validate all interactions such as storing user preference in order to enhance our service quality. When the cookie is sent to your device, you will have the choice the moment you know that there is a cookie to either accept or disable these cookies. However, disabling cookies may affect your ability to use the Service.


Our Service is programmed to automatically record specific types of information after logging onto a provided service through the application such as all interactions with a service Internet Protocol Address (but in limited cases only), device name, operating system version, the configuration of Application when utilizing our Service, the specific date and time of your given request, the language of the selected internet browser.


Ahli FinTech may keep hold onto any attempted communications or content of requests and/or messages and emails received and/or phone number and date in order to process and respond to inquiries directly. The foregoing can also be used to improve the Service


Third party applications, including without limitation, gadgets and extensions, can be offered through Ahli FinTech’s Services. If you click on a third party link, you will be directed to that site that is not operated by us. Although all information gathered by us when enabling a third party application is stored and filed under this Privacy Policy, information that is collected by the third party application provider shall be governed by their privacy policy (the third party), as this Privacy Policy is only related to Ahli FinTech and Application online and offline platform. Thus, we strongly advise you to review the Privacy Policy. This Privacy Policy does not yield any control over third-party applications that originate from our website and/or platform and application. Other applications have their own policies when considering cookies and files relating to your information.

You understand and agree that we need to get the Personal Data and another kind of data from you for the purpose of providing our Service. Occasionally we will need to share it with partner and affiliated foundations, companies, organizations and entities and mother company where they are providing part of the Service.

We believe that disclosure of such information is essential for the following reasons; (a) detect and prevent, fraud, or technical issues; (b) protect against harm to the rights, property or safety of Ahli FinTech, its platforms and initiatives, its users or the public as required or permitted by law; (c) comply with any applicable law, regulation, legal process or enforceable governmental or other relevant entity’s request; or (d) enforce applicable Terms of use.

You also agree that we will keep all your details so we can contact you when needed. If Ahli FinTech uses such information in a manner different than the purpose for which it was collected, then it will ask for your consent prior to such use.


We do not knowingly collect personally identifiable information from a person under age of 16 (“Minor”) even if the Service is addressed to the Minor. In the event we discover that a Minor has provided us with Personal Data, we immediately delete this from our servers. If you are a parent or guardian of a Minor and you are aware that the Minor has provided us with the Personal Data and Information, please contact us so that we will be able to do the necessary action.

Further, you as a user or a user that links any of the parents, both or legal guardian, warrants and represents that the Privacy Policy, Terms of Use and other terms and conditions have been reviewed by both the Minor, the parent, legal guardian and yourself and by reading this Privacy Policy and subscribing then you agree on such use. Further, you agree to sign all the required other undertakings and consents and/or forms to be bound with this Minor’s policy. At all times, the parent and guardian shall be responsible for all the Minor acts and access to the Service. The parent and legal guardian shall also be bound by this Privacy Policy and our Terms of use and the Minors shall be supervised at all times.


Ahli FinTech will not retain data longer than is necessary unless it is required to fulfil the purposes for which it was collected or as required by applicable laws or regulations. When a user’s account is terminated or expired, all Personal Data collected through the platform or website will be deleted or dealt with as required by the applicable law.


Ahli FinTech offers a number of data regions located within a defined geographical area where data is stored and where our servers are located and central database operated and we adhere with data protection law and other laws. Personal Data is not transmitted between data regions.

We adopted reasonable technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destructions, loss, disclosure, access, use users’ data in Ahli FinTech possession. Ahli FinTech will promptly notify the user in the event of any known unauthorized access to or use of the user’s data.


We generally maintain reasonable safeguards and standards in respect of security, integrity and privacy of the users’ accounts and information in Ahli FinTech’s possession and all the necessary measure to secure the accounts from unwanted access, alterations, or destruction of data.  At all times, we will adhere to practices policies that aim to safeguard the data, but it is worth noting that no method of transmission over internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We will use processes, systems and good practice to protect your data and we will never sell your Personal Data.


This Service is provided by Ahli FinTech and is intended for use “as is” and upon your use of the website, the Applications and Services, you as the other users and subscribers that you have read this Privacy Policy, understood its terms carefully and agreed to its contents. If this Privacy Policy is not agreeable to any user, then the user should abstain from using our platform and website.

We reserve the right to update and make amendments to this Privacy Policy from time to time. The user is responsible for checking the Privacy Policy periodically. These updates, amendments or deletions shall be effective immediately upon posting on the Privacy Policy.

In the event of any material changes to the Privacy Policy, we will notify you about it by providing a notice to the email address you provided us with or by placing a prominent notice on our website. By continuing to use the application or website following any changes that will be interpreted as acceptance of such changes by the user.


If you have any query in respect of this Privacy Policy or data collection and use, you can contact us at www.ahlifintech.com or in writing at fintech@ahlibank.com.jo.